Privacy policy

Effective date: September 28, 2026

This Privacy Policy explains how DTF Transfers Your Way (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, place an order, upload artwork, contact us, or otherwise use our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect:

  • Contact information, including your name, email address, phone number, billing address, and shipping address

  • Order information, including products purchased, order history, customization details, and delivery preferences

  • Payment information, which is securely processed by Shopify and its payment providers

  • Account information, including login credentials and saved preferences if you create an account

  • Uploaded content, including artwork, logos, photographs, gang sheets, and printing instructions

  • Customer-support information, including messages, emails, reviews, and other communications

  • Device and usage information, including IP address, browser type, device type, pages viewed, referring websites, and interactions with our store

  • Marketing information, including your communication preferences and responses to promotions

We generally do not directly receive or store your complete payment-card number.

How We Use Your Information

We may use personal information to:

  • Process, produce, and deliver orders

  • Review uploaded artwork and customization instructions

  • Process payments and prevent fraudulent transactions

  • Create and manage customer accounts

  • Communicate about orders, shipping, refunds, or support requests

  • Respond to questions and quote requests

  • Improve our website, products, and customer experience

  • Send promotional emails or messages when permitted

  • Measure website performance and marketing effectiveness

  • Protect our business, customers, and website

  • Comply with legal, tax, accounting, and regulatory obligations

Shopify

Our online store is hosted by Shopify, which provides the ecommerce platform we use to sell our products and services.

Shopify may process personal information to operate the store, provide checkout and payment services, prevent fraud, improve its services, and support features enabled on our website. Shopify processes certain information on our behalf and may also process information under its own privacy terms.

How We Share Information

We may share personal information with trusted service providers when reasonably necessary to operate our business, including:

  • Shopify and payment processors

  • Shipping carriers and delivery providers

  • Printing, production, or fulfillment partners

  • Website hosting, cloud-storage, and security providers

  • Email, customer-support, and marketing providers

  • Analytics and advertising providers

  • Professional advisers, including accountants, insurers, and attorneys

  • Government agencies or law-enforcement authorities when legally required

We may also disclose information during a merger, sale, restructuring, financing, or transfer of all or part of our business.

We do not sell personal information for money. However, certain advertising, analytics, or data-sharing activities may be considered a “sale,” “sharing,” or targeted advertising under some privacy laws.

Uploaded Artwork

Artwork and other files submitted through our website may be stored and processed by Shopify, third-party applications, cloud-storage providers, or production partners.

You should not upload sensitive personal information that is unnecessary for completing your order. By submitting artwork, you confirm that you have the right and permission to provide and reproduce it.

We may retain submitted artwork for order fulfillment, customer support, recordkeeping, reorders, dispute resolution, and legal compliance.

Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, and similar technologies to:

  • Keep the website functioning properly

  • Remember your cart and preferences

  • Secure accounts and prevent fraud

  • Understand website traffic and performance

  • Measure advertising results

  • Personalize content and marketing

You may manage cookies through your browser or any privacy controls displayed on our website. Blocking certain cookies may prevent some website features from working correctly.

Marketing Communications

We may send promotional emails or text messages only as permitted by law and according to your preferences.

You can unsubscribe from marketing emails by using the unsubscribe link included in each message. You may still receive non-promotional communications concerning orders, payments, shipping, customer service, or policy updates.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, preventing fraud, and meeting legal obligations.

Retention periods vary depending on the type of information and why it was collected.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Customers are responsible for protecting their account credentials and notifying us promptly of suspected unauthorized access.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request a portable copy of your information

  • Opt out of certain targeted advertising, selling, or sharing

  • Withdraw consent where processing is based on consent

  • Appeal a decision concerning a privacy request

  • Receive equal service without unlawful discrimination for exercising your rights

These rights may be subject to legal exceptions. We may need to verify your identity before processing a request.

To submit a privacy request, email 4gdcdesigns@gmail.com with the subject line “Privacy Request.”

Children’s Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information through our website, contact us so we can review and delete it where appropriate.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. Review their privacy policies before providing personal information.

International Visitors

Your information may be processed or stored in the United States, Canada, or other countries where Shopify and our service providers operate. Privacy laws in those locations may differ from those in your country.

Where required, appropriate legal safeguards will be used for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, or legal obligations. The revised policy will be posted on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy or to exercise an applicable privacy right, contact:

DTF Transfers Your Way
3253 Betty Circle
Decatur, GA 30032
United States

Phone: 770-597-5018
Email: 4gdcdesigns@gmail.com