Terms of service
Effective date: September 28, 2026
These Terms of Service (“Terms”) govern your access to and use of the DTF Transfers Your Way website, online store, products, and services. Throughout these Terms, “we,” “us,” and “our” refer to DTF Transfers Your Way. “You” and “your” refer to the customer, website visitor, or user.
By visiting our website, creating an account, submitting artwork, or placing an order, you agree to these Terms and our Privacy, Shipping, and Return and Refund Policies.
1. Eligibility
You must be legally able to enter into a binding agreement to use our services. If you are under the age of majority where you live, you may use our website only with the permission and supervision of a parent or legal guardian.
You may not use our products or services for any unlawful, fraudulent, abusive, or unauthorized purpose.
2. Products and Services
We offer custom-printed products, including DTF transfers, DTF gang sheets, banners, and stickers.
We make reasonable efforts to describe and display our products accurately. However, colors may appear differently depending on screen settings, lighting, fabric, materials, ink, printing conditions, and other factors. Images displayed on the website are examples and may not represent exact final results.
We may modify, discontinue, limit, or refuse any product or service where permitted by law.
3. Orders and Acceptance
Submitting an order does not guarantee acceptance. We may decline or cancel an order for reasons including:
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Suspected fraud or unauthorized payment
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Pricing or product-listing errors
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Unavailable materials or production capacity
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Artwork that violates these Terms
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Incomplete or inaccurate order information
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Technical or payment-processing problems
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Requests we cannot safely or lawfully fulfill
If we cancel a paid order before production, we will issue an appropriate refund for the canceled portion.
4. Prices, Payments, and Taxes
All prices are displayed in U.S. dollars unless stated otherwise. Prices, promotions, products, and availability may change without notice.
You agree to provide current, complete, and accurate billing and payment information. You authorize us and our payment providers to charge the selected payment method for your order, including applicable taxes, shipping charges, and approved additional services.
If a pricing or product-description error occurs, we may contact you for approval of the corrected amount or cancel and refund the affected order.
5. Custom Artwork and Customer Approval
You are responsible for reviewing all artwork and order specifications before submission, including:
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Spelling, grammar, names, and dates
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Design dimensions and quantities
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Resolution and image quality
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Colors and transparency
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Background removal
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Layout and orientation
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Gang-sheet arrangement
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Product and shipping selections
Artwork is generally printed as submitted. We are not responsible for errors already present in customer-supplied files.
Any preview, mockup, or on-screen display is for reference and may not represent the exact printed color, scale, placement, or appearance.
6. Artwork Requirements
Submitted artwork should be print-ready and comply with our File Preparation & Artwork Guidelines.
Unless separately purchased or confirmed in writing, orders do not include:
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Background removal
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Logo recreation
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Artwork redesign
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Resolution enhancement
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Color correction
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Spelling correction
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Gang-sheet rearrangement
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Proofreading
We may contact you if we identify an obvious issue, but we are not required to inspect or correct every file error.
7. Intellectual Property Rights
You retain your ownership rights in artwork you submit. By uploading or sending artwork, you grant us a limited, non-exclusive right to store, copy, modify as technically necessary, print, and process that artwork solely to fulfill your order, provide support, maintain records, and operate our services.
You represent and warrant that you:
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Own the artwork or have permission to reproduce it
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Have obtained any required trademark, copyright, publicity, or licensing rights
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Are authorized to use all names, photographs, logos, characters, and other content included
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Are not violating another person’s intellectual-property, privacy, or publicity rights
We may reject artwork that appears unlawful, infringing, threatening, hateful, deceptive, defamatory, obscene, or otherwise inappropriate.
You are responsible for claims arising from artwork or instructions you provide when the claim results from your lack of ownership, authorization, or legal rights.
8. Our Website Content
Our website design, text, branding, graphics, product photography, page layouts, and original content are owned by or licensed to DTF Transfers Your Way and are protected by applicable intellectual-property laws.
You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our content without written permission.
9. Production Times
Production times begin only after:
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Payment has been successfully processed
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Complete order information has been received
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Print-ready artwork has been submitted
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Any required customer approval has been provided
Production estimates are not guaranteed completion or delivery dates. Artwork problems, order changes, supply issues, high order volume, equipment problems, and events outside our reasonable control may affect timing.
10. Order Changes and Cancellations
Contact us immediately to request a change or cancellation.
Changes and cancellations are available only before production begins. Once artwork preparation, printing, cutting, or other production work has started, the order may not be changed or canceled.
Approved cancellations may be reduced by the cost of design work, setup, payment processing, materials, or other services already completed.
11. Shipping and Delivery
Shipping charges, estimated delivery times, and available methods may be shown during checkout.
Delivery estimates are not guarantees. Carrier delays, weather, incorrect addresses, access restrictions, and other circumstances outside our control may affect delivery.
You are responsible for providing a complete and accurate shipping address. Additional costs caused by an incorrect, incomplete, or undeliverable address may be charged to the customer.
If we cannot ship within a promised period, we will provide any notice, cancellation option, or refund required by applicable law.
12. Returns, Reprints, and Refunds
Because our products are customized or printed on demand, purchases are generally final sale except when an item arrives damaged, defective, or materially different from what was ordered.
Eligibility, reporting deadlines, required evidence, and available resolutions are explained in our Return and Refund Policy, which forms part of these Terms.
13. DTF Transfer Application
DTF transfers require correct heat, time, pressure, peeling, fabric compatibility, and care.
You are responsible for:
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Using suitable heat-press equipment
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Following the provided application instructions
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Checking the garment manufacturer’s care information
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Testing heat-sensitive or specialty materials
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Completing a test press before a full production run
We are not responsible for damage caused by incorrect application, incompatible garments, dye migration, washing errors, heat-press calibration, user equipment, or failure to follow instructions.
14. Prohibited Uses
You may not use our website or services to:
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Violate any law or another person’s rights
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Submit unauthorized copyrighted or trademarked content
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Transmit malware or harmful code
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Attempt to access restricted systems or accounts
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Interfere with website security or operation
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Collect information about other users without permission
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Submit false, misleading, or fraudulent information
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Place orders using unauthorized payment methods
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Harass, threaten, impersonate, or harm another person
We may suspend access, refuse service, or cancel orders involving prohibited conduct.
15. Third-Party Services
Our store is hosted by Shopify and may use third-party payment, shipping, analytics, marketing, artwork-upload, and production services.
We are not responsible for third-party websites, applications, outages, policies, or content. Your use of a third-party service may also be governed by that provider’s terms and privacy policy.
16. Disclaimer of Warranties
To the fullest extent permitted by law, the website and services are provided on an “as available” and “as is” basis.
We do not guarantee that the website will always be uninterrupted, secure, error-free, or compatible with every device. We do not guarantee exact color matching, identical results across different materials, or outcomes affected by customer equipment and application.
Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
17. Limitation of Liability
To the fullest extent permitted by law, DTF Transfers Your Way will not be liable for indirect, incidental, special, punitive, or consequential losses, including lost profits, lost sales, lost production time, or loss of business opportunity.
Our total liability relating to a product or order will not exceed the amount you paid for the affected product or order, except where applicable law requires otherwise.
This limitation does not apply where liability cannot legally be limited or excluded.
18. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless DTF Transfers Your Way from third-party claims, damages, costs, and reasonable legal fees arising from:
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Artwork or content you submitted
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Your violation of another person’s rights
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Your unlawful use of our website or products
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Your material violation of these Terms
This section does not require you to indemnify us for losses caused solely by our own unlawful conduct.
19. Privacy
Our collection and use of personal information are explained in our Privacy Policy. By using our website, you acknowledge that your information may be processed by Shopify and other service providers needed to operate the store and fulfill orders.
20. Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including severe weather, natural disasters, fires, transportation interruptions, labor disputes, supply shortages, equipment failures, utility or internet outages, government actions, public-health emergencies, or carrier disruptions.
21. Governing Law and Disputes
These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.
Before filing a legal claim, you and DTF Transfers Your Way agree to make a reasonable good-faith effort to resolve the dispute directly.
Unless applicable law requires otherwise, legal proceedings relating to these Terms will be brought in a court of competent jurisdiction serving DeKalb County, Georgia.
22. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain effective. The unenforceable provision will be limited or modified only as much as necessary to make it enforceable where permitted.
23. No Waiver
Our failure to enforce any provision of these Terms does not waive our right to enforce that or another provision later.
24. Entire Agreement
These Terms, together with our Privacy, Shipping, Return and Refund, and other posted policies, form the complete agreement between you and DTF Transfers Your Way regarding your use of our website and purchase of our products.
25. Changes to These Terms
We may update these Terms to reflect changes to our services, business practices, or legal obligations. Updated Terms will be posted on this page with a revised effective date.
Your continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.
26. Contact Information
Questions about these Terms should be sent to:
DTF Transfers Your Way
3253 Betty Circle
Decatur, GA 30032
United States
Phone: 770-597-5018
Email: 4gdcdesigns@gmail.com
